{"id":95772,"date":"2023-11-02T15:30:28","date_gmt":"2023-11-02T14:30:28","guid":{"rendered":"https:\/\/www.ilivetech.it\/sector\/telco\/"},"modified":"2024-01-11T15:01:21","modified_gmt":"2024-01-11T14:01:21","slug":"telco","status":"publish","type":"sector","link":"https:\/\/www.ilivetech.it\/en\/sector\/telco\/","title":{"rendered":"Telco"},"content":{"rendered":"\t\t
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\"><\/span>\"><\/span>Telco<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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<\/span>Customer experience monitoring<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"contesto\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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<\/span>Background<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Monitoring customer experience and company sentiment involves activities to retrieve heterogeneous information, in terms of linguistic and content domain characteristics present on the Web and social platforms.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"soluzione\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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<\/span>Solution<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Tool based on ML <\/b>and NLP <\/b>technologies to optimize the process of understanding, scraping, and clustering sentiment identified in customer-generated textual information.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"risultati\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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<\/span>Results<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The solution made it possible to minimize the margin of error,
optimize the process of understanding, scraping, and clustering data, and reduce system maintenance costs.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":95277,"template":"elementor_header_footer","categories":[],"tags":[],"the7_project_category":[],"class_list":["post-95772","sector","type-sector","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/sector\/95772","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/sector"}],"about":[{"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/types\/sector"}],"version-history":[{"count":1,"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/sector\/95772\/revisions"}],"predecessor-version":[{"id":95773,"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/sector\/95772\/revisions\/95773"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/media\/95277"}],"wp:attachment":[{"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/media?parent=95772"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/categories?post=95772"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/tags?post=95772"},{"taxonomy":"the7_project_category","embeddable":true,"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/the7_project_category?post=95772"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}