{"id":95843,"date":"2023-11-02T16:15:54","date_gmt":"2023-11-02T15:15:54","guid":{"rendered":"https:\/\/www.ilivetech.it\/sector\/finance-and-insurance\/"},"modified":"2023-12-14T15:59:20","modified_gmt":"2023-12-14T14:59:20","slug":"finance-and-insurance","status":"publish","type":"sector","link":"https:\/\/www.ilivetech.it\/en\/sector\/finance-and-insurance\/","title":{"rendered":"Banking&#038;Insurance"},"content":{"rendered":"<h2>Banking&amp;Insurance<\/h2>\n<p><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/www.ilivetech.it\/wp-content\/uploads\/2023\/11\/settori-bank-insurance-img1.png\" sizes=\"(max-width: 507px) 100vw, 507px\" srcset=\"https:\/\/www.ilivetech.it\/wp-content\/uploads\/2023\/11\/settori-bank-insurance-img1.png 507w, https:\/\/www.ilivetech.it\/wp-content\/uploads\/2023\/11\/settori-bank-insurance-img1-206x300.png 206w\" alt=\"\" width=\"507\" height=\"737\" \/><\/p>\n<h2>Correlating information for better direct marketing<\/h2>\n<p><img decoding=\"async\" title=\"contesto\" src=\"https:\/\/www.ilivetech.it\/wp-content\/uploads\/2023\/11\/contesto.png\" alt=\"contesto\" \/><\/p>\n<h3>Background<\/h3>\n<p>To carry out <b>customized <\/b>marketing campaigns, it is necessary to know how to profile your customers well, through <b>constant updating <\/b>of company databases that requires correlation, verification, and modification of information.<\/p>\n<p><img decoding=\"async\" title=\"soluzione\" src=\"https:\/\/www.ilivetech.it\/wp-content\/uploads\/2023\/11\/soluzione.png\" alt=\"soluzione\" \/><\/p>\n<h3>Solution<\/h3>\n<p>The implemented system combines <b>semantic<\/b> analysis, data structure analysis, and ML and NLP techniques that can understand, and constantly learn from new data, analyze structured (NoSQL; SQL) and unstructured (CSV; PDF; Excels) sources, and return <b>correlated data<\/b>.<\/p>\n<p><img decoding=\"async\" title=\"risultati\" src=\"https:\/\/www.ilivetech.it\/wp-content\/uploads\/2023\/11\/risultati.png\" alt=\"risultati\" \/><\/p>\n<h3>Results<\/h3>\n<p>Optimizing the process of updating and increasing database information, profiling customers with personalized offers, and improving <b>direct marketing actions<\/b>. In addition to this, <b>data enrichment<\/b> actions, that is, acquisition of new information from external sources.<\/p>\n<h2>Data masking to comply with GDPR and not lose information<\/h2>\n<p><img decoding=\"async\" title=\"contesto\" src=\"https:\/\/www.ilivetech.it\/wp-content\/uploads\/2023\/11\/contesto.png\" alt=\"contesto\" \/><\/p>\n<h3>Background<\/h3>\n<p>The activity of <b>sharing sensitive information and data<\/b> to third parties, on hybrid clouds, through masking techniques&#8211;without altering the statistical properties of the data&#8211;is handled manually, causing a major slowdown in the operational process and a great deal of <b>economic expense<\/b>.<\/p>\n<p><img decoding=\"async\" title=\"soluzione\" src=\"https:\/\/www.ilivetech.it\/wp-content\/uploads\/2023\/11\/soluzione.png\" alt=\"soluzione\" \/><\/p>\n<h3>Solution<\/h3>\n<p>The system was developed on highly complex <b>natural language analysis<\/b> and Machine Learning techniques and is capable of analyzing <b>any type of information<\/b> (structured and unstructured data).<\/p>\n<p><img decoding=\"async\" title=\"risultati\" src=\"https:\/\/www.ilivetech.it\/wp-content\/uploads\/2023\/11\/risultati.png\" alt=\"risultati\" \/><\/p>\n<h3>Results<\/h3>\n<p><b>GDPR-compliant data <\/b>, minimization of data masking interference, <b>independent <\/b>identification of the most suitable type of concealment, <b>reduction of cost<\/b>, <b>time, and risk<\/b> of information loss, and learning and analysis of new data.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.ilivetech.it\/wp-content\/uploads\/2023\/11\/settori-bank-insurance-img2.png\" sizes=\"(max-width: 507px) 100vw, 507px\" srcset=\"https:\/\/www.ilivetech.it\/wp-content\/uploads\/2023\/11\/settori-bank-insurance-img2.png 507w, https:\/\/www.ilivetech.it\/wp-content\/uploads\/2023\/11\/settori-bank-insurance-img2-206x300.png 206w\" alt=\"\" width=\"507\" height=\"737\" \/><br \/>\n<img decoding=\"async\" src=\"https:\/\/www.ilivetech.it\/wp-content\/uploads\/2023\/11\/javier-quesada-ZYb_fGvNndA-unsplash-3-e1701967226699.jpg\" alt=\"schermata del pc con persona al lavoro\" width=\"491\" height=\"737\" \/><\/p>\n<h2>Automatic recognition and sorting of requests<\/h2>\n<p><img decoding=\"async\" title=\"contesto\" src=\"https:\/\/www.ilivetech.it\/wp-content\/uploads\/2023\/11\/contesto.png\" alt=\"contesto\" \/><\/p>\n<h3>Background<\/h3>\n<p>For those who work with large numbers of clients, <b>handling requests and communications<\/b>, in general, must be streamlined and precise. Improving <b>customer service <\/b>processes means automating the recognition of communications and handling of inquiries, coming in from multiple entry points (agencies of the same company and\/or direct customers).<\/p>\n<p><img decoding=\"async\" title=\"soluzione\" src=\"https:\/\/www.ilivetech.it\/wp-content\/uploads\/2023\/11\/soluzione.png\" alt=\"soluzione\" \/><\/p>\n<h3>Solution<\/h3>\n<p>The artificial intelligence technology used is based on ML and <b>OCR<\/b> systems: this enables theemail recognition<i>(entity recognition<\/i>) and the<b>analysis<\/b> of the content and its attachments, the verification of the correctness of the extracted entities and, finally, the<b>correspondence<\/b> between these and the entities in the database.<\/p>\n<p><img decoding=\"async\" title=\"risultati\" src=\"https:\/\/www.ilivetech.it\/wp-content\/uploads\/2023\/11\/risultati.png\" alt=\"risultati\" \/><\/p>\n<h3>Results<\/h3>\n<p>The solution ensures <b>automatic<\/b> and timely congruence detection, <b>active communication<\/b> with customers, the same company&#8217;s network of agencies and offices, and automatic <b>compilation<\/b> and updating of management systems.<\/p>\n","protected":false},"featured_media":95275,"template":"","categories":[],"tags":[],"the7_project_category":[],"class_list":["post-95843","sector","type-sector","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/sector\/95843","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/sector"}],"about":[{"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/types\/sector"}],"version-history":[{"count":5,"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/sector\/95843\/revisions"}],"predecessor-version":[{"id":95848,"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/sector\/95843\/revisions\/95848"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/media\/95275"}],"wp:attachment":[{"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/media?parent=95843"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/categories?post=95843"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/tags?post=95843"},{"taxonomy":"the7_project_category","embeddable":true,"href":"https:\/\/www.ilivetech.it\/en\/wp-json\/wp\/v2\/the7_project_category?post=95843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}